The days when one used to lineup for renewal of DLs are over with the introduction of Online renewal services at the NTSA website. From the comfort of your home, office, or Cybercafé and pay using mobile money, Debit cards, Credit cards or Mobile banking. Then follow the steps below:
STEP 1
Go to the NTSA website: http:/ / www.ntsa .go .ke
Then click on Services, on the drop list click NTSA E-citizen Online Payment portal or on the left pane online services click e-citizen . Sign up to register then sign in. If you have registered sign in
STEP 2
Choose driving license renewal. Enter your Ref No which is found after the C of C, the numbers in bracket (XXX123), then choose renewal period (1 Year OR 3 Years).
STEP 3
Confirm details and proceed to pay using available payment options.
STEP 4
Once payment has been confirmed, the applicant has the option to
print the permit (renewal slip)cut and stick on to Driving License
booklet, otherwise the renewal slip is available electronically in the
their e-citizen account.
